Privacy Policy

Last Updated: May 19, 2026

1. Introduction

HumanLed AI ("we," "our," or "us") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Personal Data Protection Act (PDPA) of Singapore and other applicable laws.

2. Information We Collect

2.1 Information You Provide Directly

We collect personal data when you voluntarily submit it to us through our website, including:

Contact Information: Name, email address, phone number
Business Information: Company name, industry, business pain points (when you fill out our audit request form)
Communication Data: Messages, inquiries, and feedback you send to us

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

Browser type and version
IP address
Pages visited and time spent on each page
Referrer information

3. How We Use Your Information

We use the personal data we collect for the following purposes:

To respond to your audit requests and provide our services
To contact you about your inquiry (via email, phone, or WhatsApp)
To send you updates about our services and offerings
To improve our website and services
To comply with legal obligations
To establish and maintain business relationships

4. Legal Basis for Processing

Under the PDPA, we process your personal data based on the following lawful grounds:

Consent: You have provided explicit consent (via the checkboxes in our contact form)
Contract Performance: Processing is necessary to fulfill our audit and consulting services
Legal Obligation: Processing is required by applicable laws or regulations

5. Data Sharing and Disclosure

We do not sell, rent, or share your personal data with third parties, except in the following circumstances:

Service Providers: We may share data with trusted service providers who assist us (e.g., email service providers), under strict confidentiality agreements
Legal Requirements: If required by law or court order
Business Transfer: In case of merger, acquisition, or sale of assets (you will be notified)

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include:

Secure data storage and encryption
Limited access to personal data (only authorized personnel)
Regular security audits and updates

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as necessary to:

Provide our services and fulfill your request
Comply with legal and regulatory obligations
Resolve disputes and enforce agreements

Typically, we retain audit request data for 2 years from the last interaction, after which it is securely deleted unless legal requirements mandate longer retention.

8. Your Rights Under the PDPA

You have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you
Right to Correction: Request correction of inaccurate or incomplete data
Right to Withdrawal of Consent: Withdraw consent for processing at any time (though this may limit our ability to serve you)
Right to Opt-Out: Opt out of receiving marketing communications

To exercise any of these rights, please contact us at togather@errandify.ai.

9. Cookies

Our website does not currently use cookies for tracking purposes. If we introduce cookies in the future, we will update this policy and seek your consent as required by the PDPA.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, wish to exercise your rights, or have privacy concerns, please contact us at:

HumanLed AI
Email: togather@errandify.ai
WhatsApp: +65 80514988
Based in Singapore

13. Singapore PDPA Compliance

This Privacy Policy is designed to comply with the Personal Data Protection Act (PDPA) administered by the Personal Data Protection Commission (PDPC) of Singapore. For more information about your rights under the PDPA, visit www.pdpc.gov.sg.